List Of Values In OM: Default Salesrep Excludes Sales Persons Created After Resource Import (Doc ID 1323344.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 22-Jul-2013***

Symptoms


On : 12.1.3 version,

Find that Sales Persons that are manually created after importing the resource can't be selected for the 'OM: Default Salesrep' profile. The new salesrep can be selected in the sales order form.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to use the new sales rep.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import resource 51489 (SHARP, Mr SAMUEL) with:
- 'Create Sales People' is checked
- 'Operating Unit': 'CAE Inc OU'
2. Review and Import, see Name SHARP, Mr SAMUEL - Organization CAE Inc BG
- Save
3. Select Details and see receivables tab shows row for CAE inc OU,
4. Import resource 44626 ( SHAW, Mr REECE )with:
- 'Create Sales People' is unchecked
5. Save
6. Select Details.
7. row added for 'CAE Inv OU - sales person number = 10684
8. Attempt to select the sales person for profile 'OM: Default Salesrep'
-- Site level Profile option, LOV - shows 'SHARP, Mr. SAMUEL' - OP = CAE inc OU. 'SHAW, Mr REECE' cannot be selected --

Cause

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