How To Set Up The Internal Party For Install Base Parameters in R12 (Doc ID 1323568.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Installed Base - Version 12.1 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 28-Apr-2016***

Goal

In order for Install Base (IB), Enterprise Asset Management(eAM) and Oracle Asset Tracking (OAT) to work correctly users are required to setup Install Base parameters in accordance with Oracle Install Base Implementation Guide, Release 12.1, Part Number E13684-06 Set Up Installation Parameters.

The first parameter to configure in IB is to create an Internal Party using Contact Center from the Oracle Customer Support Responsibility, but this Responsibility is not available.  Can this party be created elsewhere?

Solution

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