My Oracle Support Banner

Create Settlement Batches Submission Gives "You have encountered an unexpected error" (Doc ID 1324233.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Payments - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Find that we are unable to submit the Create Settlement Batches request. At the "Submission Options" stage we cannot move ahead. When clicking "Next", the following error is thrown:

You have encountered an unexpected error

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.layout.OAFlowLayoutBean.processRequest(OAFlowLayoutBean.java:351)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
...
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.framework.webui.OAAdvancedTableHelper.setMetaDataProperties(OAAdvancedTableHelper.java:391)
at oracle.apps.fnd.framework.webui.OAAdvancedTableHelper.createWebBean(OAAdvancedTableHelper.java:183)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.createWebBeanUsingHelper(OAWebBeanFactoryImpl.java:1477)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.createWebBeanFromCustomTables(OAWebBeanFactoryImpl.java:1142)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.createWebBean(OAWebBeanFactoryImpl.java:734)
at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.createWebBean(OAWebBeanFactoryImpl.java:714)
.....

Changes

Profile option 'Self Service Accessibility Features' is set to 'Screen Reader Optimized' for user submitting the request.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.