Credit Note Not Getting Created From Approved Parent Bill in Oracle Transportation Management (Doc ID 1324279.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 6.2.1 and later   [Release: 6.2 and later ]
Information in this document applies to any platform.

Symptoms

When trying to create credit note from an approved PARENT BILL, OTM throws error

Error Description
--------------
java.lang.NullPointerException
at glog.business.invoice.TInvoice.createCreditNote(TInvoice.java:2072)
at glog.business.action.invoice.InvoiceActionExecutor.createSimpleCreditNote(InvoiceActionExecutor.java:2375)
at glog.business.action.invoice.InvoiceActionExecutor.createConsolidatedCreditNote(InvoiceActionExecutor.java:2334)
at glog.business.action.invoice.InvoiceActionExecutor.createCreditNote(InvoiceActionExecutor.java:2303)

Cause

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