'ORA-01476: divisor is equal to zero'
(Doc ID 1324296.1)
Last updated on AUGUST 08, 2017
Applies to:Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.
If you have any questions or concerns please contact Oracle Support before running the script.
The attached script provides information about what causes this Install Base shipment error:
There are two types causes found due to either user error or system error in the Order Manager form, order line information.
1. A order line with valid shipped or fulfilled quantity is linked to a parent order line that has '0' or null ordered quantity
2. A order line with a valid shipped or fulfilled quantity under a ATO, PTO model but is missing the link_to_line_id
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