Customer Interface Error: Customer Interface (RACUST) Raises Error: Failed On A Commit In Main (Doc ID 1324438.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
RACUST - Customer Interface


Symptoms

You are running the Customer Interface and it fails with the following errors:

RACUST module: Customer Interface
+---------------------------------------------------------------------------+
Current system time is 02-MAR-2011 11:30:00
+---------------------------------------------------------------------------+
Connected To Oracle.
argv[0] : RACUST
argv[1] : N
> />racmar: mark records for processing.
Current system time is 02-MAR-2011 11:30:00
racmar: marked 245 rows in RA_CUSTOMERS_INTERFACE
Current system time is 02-MAR-2011 11:30:00
racmar: marked 0 rows in RA_CONTACT_PHONES_INTERFACE
Current system time is 02-MAR-2011 11:30:01
racmar: marked 1400 rows in RA_CUST_PAY_METHOD_INTERFACE
Current system time is 02-MAR-2011 11:30:06
racmar: marked 0 rows in RA_CUSTOMER_BANKS_INTERFACE
Current system time is 02-MAR-2011 11:30:06
racmar: marked 630 rows in RA_CUSTOMER_PROFILES_INTERFACE
Current system time is 02-MAR-2011 11:30:12
Current system time is 02-MAR-2011 11:30:12
Message Dictionary couldn't open the <
application message file. Message Dictionary Error- A file pathname could not be constructed for the application <
. This error often indicates that the Application Basepath (e.g. FND_TOP) or Subdirectory (APPLMSG) environment variables do not have a valid value.
<
failed on a commit in main.
printing summary
Current system time is 02-MAR-2011 11:30:



Cause

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