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Email Center, BBC Field Set to "Undisclosed Recipients" Causes "Invalid Email Address" Errors. (Doc ID 1325007.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Email Center - Version and later
Information in this document applies to any platform.


On : version, Agent Console

When attempting to reply to an email, which was sent to Email Center with only the BCC field populated,
the following errors occurs:


The issue can be reproduced at will with the following steps:

1. Open an inbound email that has a BCC field (BCC field shows up as "undisclosed recipients: ;")
2. Reply to this email
3. The above errors appear.


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