Field Service Technician Portal Login Error: User Does Not Belong To Field Service [Video] (Doc ID 1325270.1)

Last updated on SEPTEMBER 07, 2015

Applies to:

Oracle Field Service - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to select the 'Field Service Technician Portal' responsibility (FSTP) an error occurs:

Login used to enter in to Field Engineer's Portal does not belong to Field Service Resource.


The issue can be reproduced at will with the following steps:
1. Login to the Oracle E-business suite applications.
2. Select the Field Service Technician Portal responsibility.
3. Error is displayed.

Cause

Sign In with your My Oracle Support account

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