POXPOIV - Pay On Receipt Autoinvoice Does Not Create Invoices: Invoice_status_code = Pending (Doc ID 1325333.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Symptoms

Purchase orders are created for a supplier site for which Pay On field is set to Receipt. The invoice should be created automatically at the time of receipt. However, when a receipt is created against the purchase order and POXPOIV - Pay On Receipt AutoInvoice is being run, no invoices are created. It is observed that for these receipts invoice_status_code is set to Pending. This can be determined by executing the following query:

The receipts are available to be processed by POXPOIV - Pay On Receipt AutoInvoice, but the records are not picked up.

The issue can be reproduced at will with the following steps:
1. Navigate to Purchase orders > Purchase orders and create a purchase order against a supplier site for which Pay On field is set to 'Receipt'.
2. Navigate to Receiving > Receipts and create a receipt against the purchase order.
3. Launch Pay On Receipt AutoInvoice.
4. No invoice is created and the invoice status remains pending.

Changes

Cause

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