Depot Repair Bulk Receiving Error: 'Creation of Repair Order failed'
(Doc ID 1326153.1)
Last updated on JUNE 21, 2023
Applies to:Oracle Depot Repair - Version 12.1.1 and later
Information in this document applies to any platform.
When attempting to perform a bulk receipt the following error occurs.
Serial Number :XYZ, Inventory Item Id :ABC, Qty :N
You must enter a value for column Resolution Time - Severity .
The issue can be reproduced at will with the following steps:
- (R) Depot Repair Manager
- (N) Depot Repair>Bulk Receive Items
- Find the customer and enter Serial and Item information. Then press >Process
- Enter Serial Number and Item
- Bulk Receive Warnings:
The following lines generated warnings. you can process the items as is or correct the data before continuing.Process
All items and/or serial numbers have been processed. (Concurrent request number = nnnnnnn, transaction number = nn). You may now enter another set of items for bulk receiving.
- Viewing log for Concurrent Request shows the error referenced above.
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