JTM Master Concurrent Program With Inventory Parameter Error: ORA-04030: Out Of Process Memory When Trying To Allocate
(Doc ID 1326228.1)
Last updated on JULY 14, 2020
Applies to:Oracle Mobile Field Service - Version 12.0.4 to 12.0.6 [Release 12]
Information in this document applies to any platform.
ConcurrentProgram:JTM_MASTER_CONC_PROG - JTM Master Concurrent Program
When attempting to run the concurrent program JTM Master Concurrent Program (INV parameter), the following error occurs.
Error message from CSM_SYSTEM_ITEM_EVENT_PKG.REFRESH_ACC: Error in CSM_SYSTEM_ITEM_EVENT_PKG.REFRESH_SYSTEM_ITEMS: -4030:ORA-04030: out of process memory when trying to allocate 1568792 bytes (PLS non-lib hp,XXXXXXX). Error message from CSM_ITEM_INSTANCE_EVENT_PKG.REFRESH_INSTANCES_ACC: Error in CSM_ITEM_INSTANCE_EVENT_PKG.REFRESH_INSTANCES_ACC: -1:ORA-00001: unique constraint (CSM.CSM_ITEM_INSTANCES_ACC_U1) violated
The issue can be reproduced at will with the following steps:
- Update a large number of the Labour and Expense items (in Inventory) so that an update will be triggered for them on the mobile device
- Execute JTM Master Concurrent Program with INV parameter
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