My Oracle Support Banner

JTM Master Concurrent Program With Inventory Parameter Error: ORA-04030: Out Of Process Memory When Trying To Allocate (Doc ID 1326228.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Mobile Field Service - Version 12.0.4 to 12.0.6 [Release 12]
Information in this document applies to any platform.
ConcurrentProgram:JTM_MASTER_CONC_PROG - JTM Master Concurrent Program


When attempting to run the concurrent program JTM Master Concurrent Program (INV parameter), the following error occurs.

Error message from CSM_SYSTEM_ITEM_EVENT_PKG.REFRESH_ACC: Error in CSM_SYSTEM_ITEM_EVENT_PKG.REFRESH_SYSTEM_ITEMS: -4030:ORA-04030: out of process memory when trying to allocate 1568792 bytes (PLS non-lib hp,XXXXXXX). Error message from CSM_ITEM_INSTANCE_EVENT_PKG.REFRESH_INSTANCES_ACC: Error in CSM_ITEM_INSTANCE_EVENT_PKG.REFRESH_INSTANCES_ACC: -1:ORA-00001: unique constraint (CSM.CSM_ITEM_INSTANCES_ACC_U1) violated

The issue can be reproduced at will with the following steps:


  1. Update a large number of the Labour and Expense items (in Inventory) so that an update will be triggered for them on the mobile device
  2. Execute JTM Master Concurrent Program with INV parameter




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.