My Oracle Support Banner

The "Debit Memo Reversal" field is automatically checked and cannot be unchecked (Doc ID 1326446.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Receivables - Version: 11.5.8 to 12 - Release: 11.5.8 to 12.0
Information in this document applies to any platform.

Symptoms

When reversing a receipt, at the time of pressing on the button ' reversal', the option 'cancel by creating a debit note' is automatically checked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Receivables
2. (N) Receipts > Receipts , query a receipt, press Reverse

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
  Symptoms
  Cause
  Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.