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Troubleshooting Adjustments in Transactions Workbench (Doc ID 1327624.1)

Last updated on JUNE 10, 2022

Applies to:

Oracle Receivables - Version to 12.1.3 [Release 11.5.10 to 12.1]
Oracle Receivables - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
Form: ARXTWMAI.fmb Transactions Workbench
Form: ARXSUBAA.fmb Create Autoadjustments
Form: ARXTWADA.fmb Approve AutoAdjustments
Concurrent Request: ARXAAP Create AutoAdjustments


Oracle Receivables (AR): Transactions Workbench Information Center > Troubleshooting the Transactions Workbench in Oracle Receivables 11.5.10 and later >  Note 1327624.1

Receivables lets you make either positive or negative adjustments to your invoices, debit memos, chargebacks, on-account credits, deposits, and guarantees. You can approve adjustments that are within your approval limits and give pending statuses to adjustments that are outside your approval limits. You can automatically write off debit items that meet your selection criteria.

Adjustments can be created manually via the transaction workbench, automatically via the Create AutoAdjustments functionality or via the Adjustments API.  For further information on this API please see the following note:

Oracle Receivables Adjustments API: Sample Scripts (Doc ID 808758.1)

This document provides a guide to the pre-requisite steps for setting up and using adjustments, and also a list of known issues around this functionality.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 1. Setup Steps
 a. Define Adjustment approval limits
 b. Define Adjustment Activities
 2. Entering Adjustments
 a. Entering Manual Adjustments
 b. Creating Automatic Adjustments
 3. Approving AutoAdjustments
 4. Troubleshooting
 a. Known Issues
 Community Discussions

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