My Oracle Support Banner

Commission Calculation Errors With Internal Server Error. Trace shows 'latch: cache buffers chains' (Doc ID 1328110.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Commission calculation results in an internal server error.  The database trace file shows the following:

where the WAIT event 'latch: cache buffers chains'  appears lots of time.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Community Discussions

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.