My Oracle Support Banner

After Credit Card Declined, Unable To Change Payment Type, Error: You are not allowed to update Payment Type because Order is Booked. (Doc ID 1328213.1)

Last updated on SEPTEMBER 21, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 11-OCT-2013***

Symptoms


Because a Sales Order is booked when the credit card is declined, user is prevented from changing the Payment Terms when customer does not have another credit card to use.

Receiving error:

You are not allowed to update Payment Type because Order is Booked.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.