R12 Service Contracts Details Coverage Form Read Only OKSAUDET

(Doc ID 1329088.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


When authoring Service Contracts, find out that the form displayed under the Effectivities tab>Details Button is read only.

Expect to be able to update Details Coverage form.

The issue can be reproduced at will with the following steps:
1. Create a contract, add all necessary information in the Summary tab.
2. Go to Lines tab> Effectivities tab >Details Button
3. Form opens but cannot be updated

The issue has the following business impact:
Due to this issue, users cannot correctly author details for contract


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms