Duplicate Employee Suppliers (Doc ID 1329364.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On 12.1.1 in Production:
Find two suppliers with same name global but the sites are in different operating units.

EXPECTED BEHAVIOR
-----------------------
Expect ... to get correct data for these 2 suppliers.

STEPS
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The issue can be reproduced at will with the following steps:
We have an employee who was based in the UK and was in the UK business group and a supplier record was created when expenses were submitted.

The employee then transferred to the US and was created in US business group and a supplier record was created with the same name.

Now we have two suppliers with same name global but the sites are in different operating units.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct data for these 2 suppliers.

Cause

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