Timecard Approval Errors Ora-20001: No HR Supervisor Found For This Worker. (Doc ID 1329608.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Time and Labor - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Using HR Supervisor Approval, when the employee assignment is changed due to transfer of employee from one company to another and the supervisor details are changed in the assignment, When attempting to submit a timecard for approval, the following error occurs in approval workflow.

  

Workflow Errors: HXCEMP, 2630643
Failed Activity HR Supervisor Approval
Activity Type Function
Error Name -20001
Error Message ORA-20001: No HR Supervisor found for this worker.
Error Stack hxc_find_notify_aprs_pkg...hr_supervisor_approval(HXCEMP, 2630643, 172169, RUN, hxc_find_notify_aprs_pkg..hr_supervisor_approval|200)
Wf_Engine_Util.Function_Call(HXC_FIND_NOTIFY_APRS_PKG.HR_SUPERVISOR_APPROVAL,
HXCEMP, 2630643, 172169, RUN)

 

Cause

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