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Cannot Create Payments In Advanced Collections From Telesales Agent (Doc ID 1329828.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


Trying to process payments in Collections via the Telesales Agent responsibility and starting in the eBusiness Center form, but receiving the following error:

Function not available to this responsibility, Change your responsibility or contact your system administrator.


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