Email Center Compose Window Error From The Messages Tab My Inbox (Doc ID 1330028.1)

Last updated on JUNE 12, 2012

Applies to:

Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Clicking on the Compose New Message window causes the following error

Error
java.lang.NullPointerException

Steps to Reproduce
(R) Email Center Agent Console
(N) My Inbox

1. Compose New Message
2. The error above is displayed

Cause

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