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FSTP>Find Parts Requirement: Able To Delete Requirement Lines For Closed And Fully Received Part Order. (Doc ID 1330145.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Spares Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When using the 'Find Parts Requirement' page from the Field Service Technician Portal (FSTP), if there is a parts requirement which has been fully received, it is possible to delete the requirement line from this screen. Although this has no impact (does not update) on the Inventory details, it gives a false impression to the user of the FSTP screen.

The issue can be reproduced  with the following steps:
1. Connect to the Field Service Technician Portal
2. Open the Search Parts Requirements screen
3. Search by Resource Name
4. Navigate to a requirement which has an order status of 'Closed'
5. Click on the Requirement Number
6. Select the required item
7. Select the 'Delete' icon

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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