Customer Form, Search Issue: Customer Records are not Retrieved Even When they Exist

(Doc ID 1330318.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Form:ARXCUDCI.FMB - Customers


A query using the simple or advanced search on the Customers form does not retrieve the Customer.
Neither party (customer) or account (address) data is retrieved.


Upgrade to release 12.


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