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There Is No Lov For Last Modified Value In Find Service Request Form (Doc ID 1330439.1)

Last updated on FEBRUARY 23, 2019

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Service Request Form

Find There is no LOV (List of Values) for Last Modified value in Advanced tab of Find Service Request form


Steps to Reproduce

The issue can be reproduced at will with the following steps:

(N) Customer Support -> Service Requests -> Find Service Request
1. Navigate to Advanced tab Normal 0
2. Select “Last Modified” in Item field Normal 0
Have no LOV in Value Field, and it should be a calendar

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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