XML Word File Downloaded From Contract Purchase Agreement Is Empty With: ERROR: Bookmark Not Defined (Doc ID 1330469.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Procurement Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 29-Jun-2015

Symptoms


On: 12.1.3 version, Contract Terms Authoring

The Contract downloaded from Contract Purchase Agreement in XML work format is Empty with an error in the footer. Only a header and footer show on the output of one page.
The preview in XML Publisher and in Contract Terms Library look well.

ERROR
-----------------------
ERROR: Bookmark not defined


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.
Purchasing Super User -> Buyer Work Center -> Agreements
2.
Select:
Create a Contract Purchase Agreement
Click Go.
3.
Select Supplier. Click Save.
4.
In window Update Contract Purchase Agreement
Click Actions -> Add contract terms and select the contract template.
Click on Apply Template.
5.
Then Actions, Download Contract. Click Go.
Select Word 2003.
Click apply.
Then get message:
Update Contract Purchase Agreement: Download Contract
Downloading Contract. Use the Return link once the download is complete.
6.
Open file PA_00000_0.xml, and see that it only contains a header and footer.

Cause

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