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11i: Orders Are Not Released From Credithold Even Workflow Does Not Fail Or Events Are Stucking in WF_DEFERRED (Doc ID 1330555.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Credit Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 Orders are not getting released automatically from hold once the case folder has been processed in Credit Management without any error.
Recommendation 'Release Credit Check Hold' is not done and the order stays on hold.

Changes

You are doing a new implementation of this functionality and running the code versions below or you applied Order Management Patches including these code versions or higher.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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