My Oracle Support Banner

Unable To View Requisition Details From Email Requisition Notifications (Doc ID 1330664.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After upgrade to 12.1.3  users are unable to view Requisition Details from email notifications. due to an error.


Workaround
1. Approver receives Email Notification - Purchase Requisition
2. Log into Oracle Applications and navigate to Requisition details.
3. Then log out of Oracle Applications and action Email notification or action within Oracle Worklist notification.


Error

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


Exception Details.

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAViewObjectImpl.invokeMethod(OAViewObjectImpl.java:1091)
at oracle.apps.icx.por.reqmgmt.webui.ReqDetailsCO.processRequest(ReqDetailsCO.java:198)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
...
...
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.icx.por.req.server.CanApproverViewReqVVOImpl.runQuery(CanApproverViewReqVVOImpl.java:60)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
at oracle.apps.fnd.framework.server.OAViewObjectImpl.invokeMethod(OAViewObjectImpl.java:1091)
at oracle.apps.icx.por.reqmgmt.webui.ReqDetailsCO.processRequest(ReqDetailsCO.java:198)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
...
...



Steps To Reproduce

1. Log in as Requisitioner & Submit a Purchase Requisition.
2. Email is sent to Approver.
3. Approver opens email and reviews Requisition notification.
4. Clicks link 'View Requisition Details'.
5. As approver log  into Oracle Applications
6. Approver's notification is displayed and reviews it.
7. Clicks Details icon.
8. Reviews details.
9. Clicks Return link.
10. Error message displays.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.