UWQ Error: "You Have Encountered An Unexpected Error" When Performing Mass Task Update (Doc ID 1330927.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Universal Work Queue - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Mass Update for Tasks

When attempting select the option 'Mass task Update', the following error occurs.

Error

You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.



Steps
The issue can be reproduced at will with the following steps:

(R)CRM Administrator
(N) Mass Task Update


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Mass Task Update functionality.

Cause

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