How Can I Search For Contacts Without Leading Characters In HTML Quoting ? (Doc ID 1331003.1)

Last updated on OCTOBER 28, 2020

Applies to:

Symptoms

Unable to search for customer contacts without having to enter a search criteria when creating quotes.

Navigation Steps to search for contacts in Quoting would be as follows

Responsibility: Quoting User

1) Create Quote
-----------------
Create Quote (B)
Enter Customer Name > 'Contact Name'> Select (B) > Click Go (B) without entering any search criteria


2) Update Quote
--------------------

Query Quote> 'Contact Name' > Select (B) > Click Go (B) without entering any search criteria



Currently for both scenarios the following error is returned:


Please fill in search criteria values in at least one of the following fields:
Name, Job Title, Phone Number, E-Mail Address. Note that the search
criteria values should not begin with a "%" or "_" for at least one of the
listed fields.

Require the ability to carry out a 'blind' search for customer contacts

Cause

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