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Unit Cost Is Not Showing In Sales Orders (Doc ID 1331512.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders



Symptoms

We are having an issue where Unit Cost is not showing in Sales Orders, and it showing in other items. 
It happens for newly created items without any stock and transaction.
Due to this, 'Margin Amount' and 'Margin Percent' under 'Pricing' tab on order line is also null.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Query the sales order
4. Click on the line items tab > then on the pricing tab
5. The sales order line does not have the unit cost column populated

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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