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When Click Apply For Credit Card Payment, Receive Error About Transaction Extension. (Doc ID 1331615.1)

Last updated on SEPTEMBER 02, 2021

Applies to:

Oracle iReceivables - Version 12.1.2 and later
Information in this document applies to any platform.


Making a payment in iReceivables results in the following error:Login as iReceivables 2.0 Internal

1. The payment process failed due to the errors listed below. Please contact your system administrator for further clarification.
2. Transaction extension does not exist
3. Authorization of credit card transaction failed.

Steps to replicate:

Query a customer
go to Account Detail page
select a transaction to pay
click on Advanced payment
select Credit Card
enter card security code
select Pay button
the above error appears at the top


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