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Claim Is Cancelled But Not Allowing To Be Unapplied From Receipt (Doc ID 1331662.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
Form:ARXRWMAI.FMB - Receipts


Symptoms

Claim has been canceled in Trade Management, and when trying to unapply claim investigation record from the receipt, getting below error:

Bill to site does not belong to customer.

 

Steps to Reproduce:

Responsibility: Receivables responsibility
Navigation: Receipts > Receipts

  1. Query receipt
  2. Click Apply
  3. For the row where Apply To column is CLAIM INVESTIGATION, uncheck Apply check box

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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