Claim Is Cancelled But Not Allowing To Be Unapplied From Receipt (Doc ID 1331662.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version: 12.0.4 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
Form:ARXRWMAI.FMB - Receipts

Symptoms

You have canceled a claim in Trade Management, but the
receipts form is not allowing you to unapply the claim.  It is
giving an error message:  Bill to site does not belong to customer.

Using your receivables responsibility
You navigate to Receipts / Receipts
Query your receipt
Click on Apply Button
For the row where Apply To column is CLAIM INVESTIGATION
you try to unapply but receive an error message:

Bill to site does not belong to customer.

Cause

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