Unable to Open Work Confirmation Approval Notifications with Special Characters With Spaces (Doc ID 1331819.1)

Last updated on JULY 08, 2020

Applies to:

Symptoms

On 12.1.1 version

When a work confirmation number / shipment number value consists of special characters like spaces or %, the work confirmation approval notifications sent to the buyer was not opening and was failing with the following exception error:

Error Page
You have encountered an unexpected error. Please contact the System Administrator for acceptance

The exception details show:

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.lang.NumberFormatException: For input string: "&a"
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.webui.OAUrl.decode(OAUrl.java:2177)
at oracle.apps.fnd.framework.webui.URLMgr.processOutgoingURL(URLMgr.java:104)
at oracle.apps.fnd.framework.webui.OAUrl.createURL(OAUrl.java:1174)
at oracle.apps.fnd.framework.webui.OAUrl.createURL(OAUrl.java:520)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a complex Purchase Order (PO).
2) Create a work confirmation for the same PO with the work confirmation number having a special character like a space in between.
3) Run the Receiving Transaction Processor and provide the value of the Operating Unit accordingly.
4) Check the work confirmation approval notification from the appropriate buyer.

Cause

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