Unable to Open Work Confirmation Approval Notifications with Special Characters With Spaces
(Doc ID 1331819.1)
Last updated on JULY 08, 2020
Applies to:
Oracle Purchasing - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On 12.1.1 version
When a work confirmation number / shipment number value consists of special characters like spaces or %, the work confirmation approval notifications sent to the buyer was not opening and was failing with the following exception error:
Error Page
You have encountered an unexpected error. Please contact the System Administrator for acceptance
The exception details show:
ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.lang.NumberFormatException: For input string: "&a"
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.webui.OAUrl.decode(OAUrl.java:2177)
at oracle.apps.fnd.framework.webui.URLMgr.processOutgoingURL(URLMgr.java:104)
at oracle.apps.fnd.framework.webui.OAUrl.createURL(OAUrl.java:1174)
at oracle.apps.fnd.framework.webui.OAUrl.createURL(OAUrl.java:520)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a complex Purchase Order (PO).
2) Create a work confirmation for the same PO with the work confirmation number having a special character like a space in between.
3) Run the Receiving Transaction Processor and provide the value of the Operating Unit accordingly.
4) Check the work confirmation approval notification from the appropriate buyer.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |