Unable to Access Compensation Workbench For Administrators Form (Doc ID 1332192.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Compensation Workbench - Version: 11.5.10 and later   [Release: 11.5 and later ]
Information in this document applies to any platform.

Symptoms

On 12.1.3 version in Compensation Workbench:
When attempting to open Compensation Workbench for Administrators, the following error occurs.

ERROR
-----------------------
You do not have permission to use this software.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility HR Professional V4.0 and click on the ‘Compensation Workbench for Administrators’ function.
Error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the Compensation Workbench module.

Cause

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