Searching For a Different Customer Shows Transactions For Previous Customer (Doc ID 1332287.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle iReceivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms


In the Customer Search, we query for one customer and go to the account details to view the transactions.   We then go back to the Customer Search and try to query a new customer and when going to account details it shows the transactions for the customer that was searched first. We get this confirmation message:

Confirmation message:
To view this transaction, you will switch from CUSTOMER 1 : to CUSTOMER 2
Do you want to continue?
Yes No

Cause

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