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Service Patch Failed On Package "Cs_upg_actions_tasks_00" (Doc ID 1332442.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


On : 11.5.10.2 version, Install issues

When attempting to apply Service Patches
the following error occurs.

ERROR
-----------------------
ERROR at line 1:
ORA-20000: CS_UPG_Actions_Tasks_00.Actions_To_Tasks - 'Service: UPG Hour Unit
Of Measure' is not set properly
ORA-06512: at "APPS.CS_UPG_ACTIONS_TASKS_00", line 108
ORA-06512: at line 4


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Applying Service patches by merging with all its prerequisites as per the note 883202.1 on Development instance. The list of patches are ,
11660440
8518795
5199025
4508966
5215447
6010109
7172954
6379110
6072520
5935730
5754807
5684770
7321570
5955918
5281664
7482077
11782434
9329305
10378043
While applying these merged patches the worker failed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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