Acrobat Could Not Open Bensscnf.Pdf While Accessing Through DMZ Url
Last updated on JUNE 05, 2017
Applies to:Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.
On : 11.5.10 version, Oracle Advanced Benefits
In SSBEN When attempting to print a confirmation statement (PDF) from outside the intranet via DMZ (internet), the following error occurs.
Click to “Open” receive:
Cclick to “Save”
- a PDF file of 0 bytes will be saved , and when attempting to open it later, the same error message appears
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Navigate to Employee Self-Service
- Users select “Benefits”, traverse all the way to confirmation page to print a confirmation statement (PDF).
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms