Acrobat Could Not Open Bensscnf.Pdf While Accessing Through DMZ Url
(Doc ID 1332586.1)
Last updated on FEBRUARY 23, 2019
Applies to:Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.
On : 11.5.10 version, Oracle Advanced Benefits
In SSBEN When attempting to print a confirmation statement (PDF) from outside the intranet via DMZ (internet), the following error occurs.
Click to “Open” receive:
Cclick to “Save”
- a PDF file of 0 bytes will be saved , and when attempting to open it later, the same error message appears
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Navigate to Employee Self-Service
- Users select “Benefits”, traverse all the way to confirmation page to print a confirmation statement (PDF).
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