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R12: OIE: Internet Expense Report Stuck At AME Approval Process/Block (Doc ID 1332933.1)

Last updated on APRIL 14, 2023

Applies to:

Oracle Internet Expenses - Version 12.1 and later
Information in this document applies to any platform.
AME Approval
Block
AME Approval Process/Block
APEXP Expense Approval Workflow

Symptoms

Internet Expense Report times out after repeated requests for approval in AME. The parent workflow stays at AME Approval Process/Block.

EXPECTED BEHAVIOR
-----------------------
Expect the Expense Report to continue appropriately in the workflow process.

STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following example steps:

1. Internet Expense Report is submitted.
2. Report times out after awaiting approval in AME three consecutives times.
3. The parent workflow stays at AME Approval Process/Block

Cause

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