Web Applications Desktop Integrator - WebADI Add-In Not Available After Patching
(Doc ID 1332970.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle Web Applications Desktop Integrator - Version 12.1.1 to 12.2.5 [Release 12.1 to 12.2]Information in this document applies to any platform.
Reviewed for relevance on Feb. 27th, 2018
Symptoms
After applying the Office 2010 Compatibility <patch: 10108052>, the add-in tab does not shown in Excel 2010.
The Oracle Add-Ins tab is missing in Excel 2010. WebADI is working OK and the template is being created.
The tab is missing if they create a document as follows:
Desktop Integration Responsibility
->Create Document
-> Integrator: General Ledger - Journals
-> Viewer : Excel 2010
-> Layout : Functional Actuals - Single
-> Content : None
Create Document
Opening or saving the document yields the same results.
The Excel document is created ok, however after Excel 2010 is open the Add-ins tab is missing.
If we choose Excel 2007 for the Viewer, then the Add-in tab does exist.
Desktop Integration Responsibility
->Create Document
-> Integrator: General Ledger - Journals
-> Viewer : Excel 2007
-> Layout : Functional Actuals - Single
-> Content : None
Create Document
Now Excel 2010 opens and the Add-In tab is there.
Changes
Applied Office 2010 Compatibility <Patch: 10108052>
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |