Web Applications Desktop Integrator - WebADI Add-In Not Available After Patching (Doc ID 1332970.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.1 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

After applying the Office 2010 Compatibility <patch: 10108052>, the add-in tab does not shown in Excel 2010.


The Oracle AddIn tab is missing in Excel 2010. WebADI is working OK and the template is being created.

The tab is missing if they create a document as follows:
Desktop Integration Responsibility
->Create Document
-> Integrator: General Ledger - Journals
-> Viewer : Excel 2010
-> Layout : Functional Actuals - Single
-> Content : None
Create Document
It doesn't matter if we Opened or Saved the document, same results.

The excel document is created ok, however after Excel 2010 is open the Add-ins tab is missing.

If we change the steps just a little, and choose 2007 for the Viewer, then the Add-in tab does exist.
Desktop Integration Responsibility
->Create Document
-> Integrator: General Ledger - Journals
-> Viewer : Excel 2007
-> Layout : Functional Actuals - Single
-> Content : None
Create Document

Now Excel 2010 opens and the Add-In tab is there.

Changes

Applied Office 2010 Compatibility <Patch: 10108052>

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms