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Web Applications Desktop Integrator - WebADI Add-In Not Available After Patching (Doc ID 1332970.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.1 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Reviewed for relevance on Feb. 27th, 2018

Symptoms

After applying the Office 2010 Compatibility <patch: 10108052>, the add-in tab does not shown in Excel 2010.

The Oracle Add-Ins tab is missing in Excel 2010. WebADI is working OK and the template is being created.

The tab is missing if they create a document as follows:
Desktop Integration Responsibility
->Create Document
-> Integrator: General Ledger - Journals
-> Viewer : Excel 2010
-> Layout : Functional Actuals - Single
-> Content : None
Create Document
Opening or saving the document yields the same results.

The Excel document is created ok, however after Excel 2010 is open the Add-ins tab is missing.

If we choose Excel 2007 for the Viewer, then the Add-in tab does exist.
Desktop Integration Responsibility
->Create Document
-> Integrator: General Ledger - Journals
-> Viewer : Excel 2007
-> Layout : Functional Actuals - Single
-> Content : None
Create Document

Now Excel 2010 opens and the Add-In tab is there.

Changes

Applied Office 2010 Compatibility <Patch: 10108052>

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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