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MFS Laptop: Unable To Update Task Status On Mobile Field Service Dashboard (Doc ID 1333047.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Mobile Field Service - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On Release 12.1.2 Mobile Field Service Laptop: when opening the Dashboard on the MFS client users are unable to update the Assignment Status field.
The LOV does not display properly.
Then once a value is selected and attempting to save, the change does not get saved.

STEPS
-----------------------
1. Login to MFS
2. Open the Dashboard page.
3. Select a task and use the LOV to select a new task status
4. Save

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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