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Order Line Stuck In Status 'Awaiting_return'. (Doc ID 1333141.1)

Last updated on JUNE 25, 2021

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


On release 11.5.10.2,

RMA line stuck in AWAITING_RETURN. Although the line has been fully received, the line status has not been progressed.

EXPECTED BEHAVIOR
-------------------------------------
To have RMA line status progressed

STEPS
-----------------------
The issue cannot be reproduced at will.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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