Order Line Stuck In Status 'Awaiting_return'.
(Doc ID 1333141.1)
Last updated on APRIL 04, 2022
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On release 11.5.10.2,
RMA line stuck in AWAITING_RETURN. Although the line has been fully received, the line status has not been progressed.
EXPECTED BEHAVIOR
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To have RMA line status progressed
STEPS
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The issue cannot be reproduced at will.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |