12.1.2 Credit Application Error Credit Score Cannot Be Calculated (Doc ID 1333731.1)

Last updated on MARCH 02, 2015

Applies to:

Oracle Credit Management - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 16-JUL-2013***

Symptoms

Attempting to run a credit score and receive the following error:

The credit score cannot be calculated for the data point Past Due Invoice Amount most likely due to missing or invalid value.
Please enter a valid value and recalculate the score or check the range of the data point is properly defined in the setup.

Steps to Reproduce:
Responsibility:  Credit Management Super User
Navigation:  Analysis Tab > Search by Case folder
Find Folder
Click on Edit (the Pencil)
Click on Submit
Credit Score error is received

Navigate down to credit score,
In the score field, you are unable to enter data
When you click on recalculate,  the same error is received

Cause

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