12.1.2 Credit Application Error Credit Score Cannot Be Calculated
(Doc ID 1333731.1)
Last updated on JANUARY 30, 2022
Oracle Credit Management - Version 12.1.2 and later Information in this document applies to any platform.
Attempting to run a credit score and receive the following error:
The credit score cannot be calculated for the data point Past Due Invoice Amount most likely due to missing or invalid value. Please enter a valid value and recalculate the score or check the range of the data point is properly defined in the setup.
Steps to Reproduce: Responsibility: Credit Management Super User Navigation: Analysis Tab > Search by Case folder Find Folder Click on Edit (the Pencil) Click on Submit Credit Score error is received
Navigate down to credit score, In the score field, you are unable to enter data When you click on recalculate, the same error is received
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