Performance Issues While Searching And Selecting Product Category In Opportunity
(Doc ID 1333914.1)
Last updated on FEBRUARY 05, 2020
Applies to:Oracle Sales - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
On : 188.8.131.52 version, Opportunity Management
When attempting to search and select products/items,
the following error occurs.
Page times out.(Sometimes performance issues.)
The issue can be reproduced at will with the following steps:
Sales User responsibility > Crate Opportunity (button)
- Enter the opportunity name, select the customer
- In Poducts Tab, click 'Add Product' tab
- Enter the search criteria in the product field > Click 'Go'
- Select one of the product categories from sarch results
After few minutes, system times out and shows internet explorer page time out error.
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In this Document