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iStore Errors Out when Using Fax Credit Card (Unable to set up a Credit Card Bank Account for the Customer) (Doc ID 1334039.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle iStore - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to place an order with Fax Credit Card payment type through iStore, the following error shows up

ERROR

Transaction completed successfully
Transaction completed successfully
Transaction completed successfully
The credit card number entered is invalid. Please enter a valid credit card number.
Error messages from Order Management
Unable to set up a Credit Card Bank Account for the Customer. Credit Card information on the order is not valid.
Unable to set up a Credit Card Bank Account for the Customer. Credit Card information on the order is not valid.
There is an error in order submission.



STEPS
-----------------------
1. checkout a cart
2. choose Fax Credit Card as payment type
3. submit the order

Changes

OM Defaulting rules are enabled

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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