Cannot Access Inactive Banks, Branches and Bank Account information After Upgrade From 11.5.10 To 12.1.3 (Doc ID 1334639.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cash Management - Version: 12.0.0 to 12.1.3 - Release: 12 to 12.1
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Inactive banks, Branches and bank account information
After upgrade, all the inactive banks, Branches and bank account information did not migrate completely. All active banks, bank branches and accounts did migrate properly. As:

In the Manage Banks and Branches page, the Overview displays all bank accounts that were migrated. When attempting to update end-dated accounts, you get either and Error Page when attempting to update a branch or Error: Stale Data when trying to update Bank Information (missing Country and Bank Name).

Ideally, would prefer a data fix to completely delete the inactive banks, branches and bank accounts since the active ones are working fine.

Cause

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