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AGIS System Options Errors With Stale Data - Object SystemOptionsAM.SystemOptionsVO1 Contained No Record (Doc ID 1334721.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle General Ledger - Version 12.0.0 and later
Information in this document applies to any platform.
Merged with 1325557.1
SystemOptionsVO.xml

Symptoms

When trying to Open the System Options Screen in Intercompany Superuser responsibility, the following error occurs.

ERROR
-----------------------
"Stale Data"
"The view object SystemOptionsAM.SystemOptionsVO1 contained no record"

or
Error
The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).

To proceed, please select the Home link at the top of the application page to return to the main menu. Then, access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. intercompany superuser responsibility
2. navigate setup > system options

Cause

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