R12: On a Cloned Target System The Login Screen Reports 'HTTP error 500 Internal server error' (Doc ID 1335176.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Applications Manager - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Oracle Applications DBA - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
Affected Database: Oracle Database 11g Release 1 and Oracle Database 11g Release 2
Checked for relevance on 20-Jan-2017

Symptoms

On a cloned E-Business Suite Instance of release 12.0.6 with the Database 11g, the logon is failing with error :
...
HTTP error 500 Internal server error
...

In the 'application.log' following error is found :
...
html: Servlet error
java.lang.ExceptionInInitializerError
at oracle.apps.fnd.sso.Utils.<clinit>(Utils.java:674)
at oracle.apps.fnd.sso.AppsLoginRedirect.AppsSetting(AppsLoginRedirect.java:221)
at oracle.apps.fnd.sso.AppsLoginRedirect.init(AppsLoginRedirect.java:287)
...
Caused by: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object.
Caused by: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object.
Caused by: oracle.apps.fnd.common.AppsException: java.sql.SQLException: ORA-01017: invalid username/password; logon denied
Caused by: java.sql.SQLException: ORA-01017: invalid username/password; logon denied

Cause

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