View RA_SALESREPS Returning Rows From Different Org ORA-1422: exact fetch returns more than requested number of rows in Package OE_Order_Cache Procedure Load_Sales_rec (Doc ID 1335270.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to enter a sales order line and receive the following error:

ERROR
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ORA-1422: exact fetch returns more than requested number of
rows in Package OE_Order_Cache Procedure Load_Sales_rec

Responsibility:  Order Management Super User
Navigation:  Orders, Returns > Sales Orders > Enter a line and the error pops up

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter a sales order line.

Cause

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