Interface Trip Stop Fails With Error Generating Cost Of Goods Sold (Doc ID 1335574.1)

Last updated on APRIL 23, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 20-SEP-2013***
***Checked for currency on 01-NOV-2015*** Data is correct but note is a duplicate of original Note 809555.1 Should be deleted or merged with original.

Symptoms

On : 11.5.10.2 version, Interface Trip Stop

When attempting to interface some deliveries to INV the following error occurs.

ERROR
-----------------------
Error Message : Value secured: You can only use Entity 3211 (XXUS AC Entity)
LEAVING OE_MSG_PUB.ADD
Exiting OE_Flex_Cogs_Pub.Start_process : E
User-Defined Exception:80
NO. OF OE MESSAGES :1
RETURN STATUS FROM OE_FLEX_COGS_PUB.START_PROCESS IS E
CONCAT_SEGS IS 3001.1201.00000.511101.36220.0000.00000.00000.00000.000000
CONCAT_IDS IS
CONCAT_DESCRS IS
L_CONGS_RETURN_CCID IS 0
Cost Of Goods Sold Account Generation Failed with error : Value secured: You can only use Entity 3211 (ISUS AC Entity)
l_account ==> 0
Exiting WSH_SHIP_CONFIRM_ACTIONS.GET_ACCOUNT (05/18/2011 11:18:59 AM, 361 seconds)
RET_STATUS:E ACCOUNT_ID:0
Unable to get account for delivery detail id 4142100
Warning at line ==> 4142100

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using the OM Super User Responsibility
2. Navigate to Shipping > Interfaces > Interface Trip Stop.
3. Using the delivery or trip stop id, run the process.
4. Process fails with the errors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot interface the details to INV

Cause

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