Action Messages Not Appearing On Notifications After Patch 9610624:R12.ENG.C

(Doc ID 1335855.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After upgrading to R12, Action messages are not coming in notifications of changes orders.
Users have to login and open the change order and then look at the action log to view messages.

EXPECTED BEHAVIOR
This process should work as it did in 11i

STEPS
1. Create a change order and go through workflow actions.
2. open the notification and then could see there is no messages under 'Action' section. It says
'No search conducted' instead of showing the action messages.

Changes

The issue started happening after the performance <patch 9610624>:R12.ENG.C was applied.

Cause

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