Lockbox / Quick Cash Issue: Receipt to Receipt Applications are Not Processed Correctly
(Doc ID 1335872.1)
Last updated on FEBRUARY 13, 2019
Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.
Executable:ARLPLB - Process Lockboxes
Receipt to Receipt Applications within Lockbox/Quick Cash are not processed correctly. No errors are raised.
Receipt#1 for 100.00 is created via Lockbox and is to be applied to the following:
- Receipt#2 = -50
- Invoice#1 = 100
Upon completion of the process, you expect, all balances to be zero. But instead it is:
- Receipt #1 = 0
- Receipt #2 = -50
- Invoice #1 = 50
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